Contact
Last updated:
Please contact Raccoon by email. Put the topic in the subject line so it reaches the right person.
[email protected]
Based in Vietnam · Support in Vietnamese and English
Pick the right subject
| You need | Start the email subject with |
|---|---|
| Product help, bug reports | [Support] with your account email and a screenshot if possible |
| Billing, plans, refunds | [Billing] with your transaction ID |
| Security vulnerability | [Security] — see Security & data |
| Access, export or delete personal data | [Data] — see Privacy |
| Dispute a report sent through Raccoon | [Dispute] with the domain concerned |
| Partnerships, press | [Partnership] |
Disputing a report
Takedown reports are reviewed and sent by Raccoon users. If you own a site that was reported and believe the report is wrong, email us with the subject [Dispute], the domain and an explanation; we will review it and may suspend abusive accounts under our Terms of service.